Pricing
Clear fees for every payment.
Worth it when you need to reach beyond your phone book. Direct mobile money when you don't.
Free to create a campaign. Give by mobile money or card. Standard withdrawal deduction is 7.5%; card processing and currency conversion are separate.
From donation to withdrawal
- Mobile money
- Confirmed donations are credited before withdrawal fees. Collection costs are included in the withdrawal deduction. The donor’s operator may also charge a sending fee: check the total on your phone before entering your PIN.
- Cards and overseas donations
- When card payments are available, Stripe Checkout shows eligible methods and currencies. Actual processing fees are deducted before campaign credit. Conversion can change the credit; the estimate excludes later withdrawal deductions. Optional tips go to SenteMe, not the campaign.
- Withdrawals and wallet charges
- The standard deduction is 7.5%. Provider costs and rounding can increase it. The withdrawal screen shows the net payout and limits before confirmation. Cash-out or onward transfers from the wallet may cost extra.
- When are funds available?
- Payment success does not mean immediate withdrawal. Card funds must settle before they become available for withdrawal. The dashboard separates raised, processing and available balances. Identity verification, reviews and provider availability can delay withdrawal; no fixed time is guaranteed.
Breakdown
Processing and withdrawal, shown separately.
Free to create a campaign. Give by mobile money or card. Standard withdrawal deduction is 7.5%; card processing and currency conversion are separate.
| Fee | Rate | Paid by | Note |
|---|---|---|---|
| Card and regional payment processing | Variable | Deducted from donation | Estimate shown before checkout; campaign credit uses actual Stripe fees. |
| Transaction fee | Normally 7.5%; may be higher | Receiver | Taken at withdrawal. Mobile Money collection costs are included. Stripe processing is deducted separately before campaign credit. |
| Create a campaign | Free | - | No subscription, no setup, no minimum balance. |
| Contributor tip | 0% by default | Contributor (optional) | A small slider on the payment screen. Default zero, never required. |
Withdrawal deductions
Review the breakdown before confirming.
Free to create a campaign. Give by mobile money or card. Standard withdrawal deduction is 7.5%; card processing and currency conversion are separate.
Understanding the fees
Check the net amount.
The withdrawal deduction covers platform and mobile money costs. Card processing, conversion and any charges from your wallet provider are separate. Review the displayed breakdown before confirming.
What 7.5% does not cover
Card processing and your wallet provider’s fees.
The standard withdrawal deduction is 7.5%; higher provider costs and rounding can increase it. Card processing and conversion costs are separate. Review the breakdown before confirming.
Ready when you are
Start a campaign.
Free to start. Nothing to pay until people contribute.